Common questions
How do I know which delivery charge applies?
The charge is set automatically from the district you choose at checkout: Dhaka is inside Dhaka, every other district is outside Dhaka.
How can I track my parcel?
Use your order number and phone number on our Track Order page. Once the parcel is with the courier, you'll also see the courier's tracking code.
Can I get same-day delivery?
Same-day delivery isn't available right now. Inside Dhaka, most orders arrive in 1–2 days.
What if the size doesn't fit?
Tell the rider and call us while they're still with you. See our Exchange & Return Policy for details.